Category: Blog

As many of you know, I spend quite a bit of time talking and writing about being suspicious of the comfort in our lives and making sure it doesn’t hold us back from – yep, you guessed it – reaching, growing and doing.  We start to “settle in” to life and before we know it,…

“C’mon Dad, it will be fun!”  My oldest daughter Bailey kept saying that to me, but I couldn’t get past the feeling I was going to throw up.  Two summers ago I was about to turn fifty, and wanted to do something I had never done before.  Bailey thought that skydiving would be the perfect…

 A few weeks ago I heard a scream from the other side of the house, so I ran to see what was happening. It was my youngest daughter Anna in the shower and we had run out of hot water.  She clearly wasn’t prepared for the water to turn that cold, that fast.  I assumed…

I worked at a busy golf facility for 26 years.  Golf, food and beverage, events, lodging and retail were involved, so customer service and building relationships were always focal points for us.  Over the years, I’ve thought a lot about that word service, and what it means.  From a customer’s perspective, I think there is a…

I love movies.  I’m one of those people that can get some kind of entertainment value out of just about any movie – no matter how bad it may be.  I’m not sure exactly why, but whenever any of the Matrix movies are on television, I stop changing the channels and watch.  If you’ve seen the movies…

I frequently use movie quotes or scenes to provide a backdrop or framework for the things I write about.  My favorite movie of all time is a Robert Redford film called Jeremiah Johnson.  It’s interesting that it’s my favorite, because I was only seven years old when it came out.  I can’t say it was my…

For the better part of my adult life, I have described my spiritual journey like I was on the front porch of a house.  I was outside, looking inside, at what a real relationship with God was like.  The problem was that I wouldn’t go inside.  I thought there had to be another level of feeling or…

I just finished giving a talk to a group of salespeople and I began thinking about leadership in business and organizations.  At my previous job, I managed a big golf property with lots of moving parts – golf, food & beverage, weddings, special events, merchandise, lodging and marketing.  Over my 26 years there, I thought…

Sometimes when I get ready to speak to a group – even though I’ve done it many times – I still have this thought that pops in my head before I talk. It’s usually like a little voice that will say things like, “what are you doing? This is just dumb. What in the world…