Author: foreUP Websites
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How To Channel Your Inner Clark Griswold
I was doing some research for a talk I gave recently – OK, research is a strong word – I was looking up stuff on Google. I searched for lists of common
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Life Lessons From “Dutch”
If you were fortunate to have living grandparents or great grandparents as a kid, do you remember your parents telling you to spend as much time with them as possible?
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Giving Our Best When It Matters Most
Some thirty years ago I stood at my then girlfriend’s refrigerator trying to find something to eat. I located a single piece of cake toward the back and ate it
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The Power Of Touch – When Words Just Aren’t Enough
I had lunch with a friend a while ago and he introduced me to his fiancé’ – who I’d heard much about – so I felt like I should hug
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If I Don’t Do It, Who Will?
My Sunday school class was discussing generosity recently and we talked quite a bit about what motivates us to be generous or helpful to others in need. Why do we
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How To Create Memorable Customer Service By Focusing On This
I write and speak a lot about customer service because I am fascinated how some companies and individuals excel in this area and others fail miserably. What’s the difference in
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What Does It All Mean?
I’ve become somewhat of an expert on ceiling tiles in commercial-type buildings. I’ve spent a lot of time on my back looking at them. Wait … that didn’t sound right.
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Nobody Puts Jesus (or Baby) In A Corner
I miss Patrick Swayze. I mean, who hasn’t seen Road House a million times, right? Twice a week it shows up on some channel and is clearly a classic, albeit terrible movie
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3 Words That Will Instantly Improve Your Team’s Customer Service
I was standing in line at a smoothie shop recently and watched how the employees interacted with the customers (as I always do). Most of the transactions were just that
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I Believe Everything Happens For A Stupid, Unfair Reason That’s Stupid
I don’t put dates on my blog posts because I want most of what I write about to be somewhat “evergreen” so they could be applicable regardless of when a